CAPACITY CALIBRATION NEWS

December, 2000

Dear Subscribers,

The following is a news release about Charles Schwab's adoption of Certify™, an automated testing tool developed by CapCal™ founder Randy Hayes and his sister Linda. Since Schwab is already a CapCal beta customer, we're looking forward to the day when the Schwab endorsement of CapCal is just as strong.

Schwab Integrates New Automated IT Systems Testing Tool From WorkSoft
PR Newswire, Tuesday, November 07, 2000 at 08:32

Charles Schwab & Co., Inc., today announced an agreement with WorkSoft, Inc., a developer of test automation products, to deploy WorkSoft's unique automated IT application testing solution. WorkSoft's Certify™ solution will allow Schwab to quickly develop and deploy highly reliable programs ranging from critical back-office IT applications to customer-facing Web-based applications.

Under terms of the agreement, The Charles Schwab Corporation will receive a beneficial ownership position in WorkSoft, a private company based in Arlington, Texas. WorkSoft's Certify™ automates quality assurance and testing processes, which helps ensure that Schwab's software programs operate according to their design. By automating the execution of critical business processes, Certify™ helps assure that the software applications, which millions of Schwab's clients as well as its own employees use every day, work as intended.

"As Schwab rolls out new products and services that rely on new and existing technologies, around-the-clock availability of our systems is an absolutely critical aspect of our business," said Dawn Lepore, vice chairman and chief information officer for The Charles Schwab Corporation. "Certify™ enables us to get new systems up and running faster, and it is proving to be a truly revolutionary tool in helping us to route out the bugs and glitches that could disrupt service to our customers."

Automated testing is a major advance for meeting time-to-market demands while maintaining quality across complex systems. Certify™ can test programs running in a variety of environments, including Web servers, mid-tier servers or middleware, and mainframe applications. At Schwab, a recent pilot program using Certify demonstrated an 86 percent gain in productivity when using Certify™ with Schwab's automating testing procedures versus commonly available automated testing technologies. In some cases, Certify™ has helped the development staff test programs in just one hour instead of the usual nine.

"Schwab's dedication to market leadership through technological innovation makes them an ideal business partner," said Linda Hayes, CEO of WorkSoft. "Schwab has challenged us to make a better product so they can deliver services that exceed the expectations of their clients who demand around the clock access to Schwab and its diverse trading systems."

About WorkSoft, Inc.
WorkSoft, Inc. was founded in 1998 by industry pioneers and experts in automated testing to develop the next generation of test automation solutions. WorkSoft Certify™ addresses the time to market and product quality challenges inherent in the electronic economy by reducing the time and skill required to deploy and maintain automated testing. Its customers include some of the largest financial services and software firms in the world, and its products support multiple platforms and technologies. www.worksoft.com.

About The Charles Schwab Corporation
The Charles Schwab Corporation, through Charles Schwab & Co., Inc. (member SIPC/NYSE), U.S. Trust Corporation, CyBerCorp Holdings, Inc. and its other operating subsidiaries, is one of the nation's largest financial services firms with 7.4 million active accounts with $961 billion in client assets. As of the third quarter, Schwab served 4.2 million online investor accounts with $420 billion in client assets. Schwab provides a full-service investing experience to clients through 399 offices, five regional client telephone service centers, the Internet, automated touch-tone telephone, automated voice recognition, e-mail, wireless technologies and multi-lingual and international offices. The Charles Schwab Corporation, U.S. Trust and CyBerCorp Web sites can be reached at www.schwab.com , www.ustrust.com and cybercorp.com, respectively.