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Randy Hayes is beta testing his load-testing service at Charles Schwab and Nasdaq to ensure their sites can handle the masses.

Capacity Calibration load-tests Web sites to detect weaknesses

2/5/2001
By Stacey Closser
Randy Hayes is in the business of causing stress — for his customers’ Web sites, anyway. The serial entrepreneur has started three successful companies, two of which are in the software-testing market.

In his fourth venture, Hayes is going after the Web-site load-testing domain, having developed a technology that can quickly determine a site’s breaking point. Hayes and his colleagues have been working out of a rented house in Richardson since July, having converted the living room into a techno-office with sliding-door access to the pool.

The Napster-esque peer-to-peer play, called Capacity Calibration, or CapCal, uses a network of agent computers to provide load-test services for Web-site applications. The company’s beta testers include industry bigwigs Charles Schwab and Nasdaq, both of which stand to lose if their sites don’t respond to users quickly and consistently.

Hayes developed a way for the owner of any Web site to determine, in real time, exactly how many simultaneous users it can handle before the response time becomes unacceptable. CapCal offers the service online to customers who wish to use it whenever they choose.

“The CapCal model lets customers dynamically load test their Web sites … staging an ever-increasing load to see what the site’s performance limits are,” said Hayes, who estimates the Web load-testing market will reach $1 billion in 2003. “No matter how much traffic you expect, it’s important to know that your site can handle it.”

Load-testing is an industry that currently operates in an outdated way — companies run expensive software, which can cost about $1 million, on their own computers, said Hayes. CapCal provides a service where users essentially rent the network for as long as they need it.

Users of CapCal’s patent-pending technology log on to the site and report what combination of simultaneous activity they’d like to test — product ordering, site inquiries and profile changes, for example. The most common pattern of testing involves increasing the load by a predetermined amount until a specified error or response time is exceeded, or until the highest number of designated users is reached.

The network CapCal has in place consists of 50 computers, each of which can simulate 100 to 150 users.

“That’s 5,000 users at once, all doing different things, and most sites aren’t set up to handle more than 2,000 (users simultaneously),” said Hayes.

To increase the network, CapCal will use the existing grid of computers that sits on desktops around the world. The company plans to pay for the use of outside computers, which can run load tests and still perform normally, according to Hayes. He’s contacted nonprofit organizations and charities that might be interested in volunteering their computers, as well as those owned by members, in exchange for payment.

“We could expand our network several ways,” said Wade Whitmer, who is focused on the business strategy of CapCal.

The company can pay people directly; give client companies a discount for the use of their computers; give clients an annual contract where they do the testing using their own network within a firewall; or possibly partner with a telecommunications company that would offer discounted Internet access rates to customers who volunteer the use of their computers.

Whitman said CapCal will be pursuing customers with high-traffic Web sites and those that are always modifying or changing their sites.

CapCal employs eight people, although Hayes expects to hire 15 more in the coming months. Contracted professionals are doing most of the core technology development in Austin. The company has secured funding from friends and family, and plans to seek money from angel investors or from a private placement, instead of garnering cash from a venture-capital firm.

“The VC market, in general, is completely on hold; it’s really not an attractive source of capital right now,” said Hayes, who worked with VC investors when he co-founded his first company, Petroware, a software company focused on the oil and gas industry.



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